TERMS AND CONDITIONS

CONSULTANCY SERVICES

As part of providing wellness consultancy services to you, Geoff Lyons, may need to collect and record personal information from you that is relevant to your current situation. Any personal information collected is kept securely and, in the interests of your privacy used only by Geoff Lyons. If you wish to access the material in your file it is necessary to make a written request to:
Dr Geoff Lyons
Suite 11, 838 Old Princes Highway
SUTHERLAND NSW 2232

CONFIDENTIALITY & PRIVACY

All personal information gathered during the provision of consultancy services will remain strictly confidential and secure except in the following specific circumstances:
A. it is subpoenaed by a Court; or disclosure is otherwise required or authorised by law; or
B. failure to disclose the information would in the reasonable belief by Geoff Lyons place you or another person at serious risk to life, health or safety; or
C. your prior approval has been obtained to provide a written report to another professional or agency, for example, to your General Practitioner; or
D. your prior approval has been obtained to discuss the material with another person (for example, a relative, General Practitioner, lawyer, or employer); or
E. Otherwise required by law.

SERVICE DURATION AND CONSULTANCY FEES

Consultancy specifics and fees will be negotiated based on the services required. Consultancy services are sold as a “consultancy block” of up to eight consecutive weeks. Fees must be paid before the commencement of each consultancy block. Each consultancy block expires within two days  of the consultancy block period from the date of purchase (i.e., a six-week consultancy block will include six weeks and two days from the date of purchase). After this time a new consultancy block will need to be purchased to continue receiving consultancy services. There are no refunds for expired consultancy blocks. 

EMPIRICALLY SUPPORTED TREATMENTS

The Consultancy Services used by Geoff Lyons are for general wellness and spiritual development and may not be empirically validated treatments for psychological or physical problems. They may be based on little or no scientific research and cannot be deemed effective for any physical or psychological problems or for the promotion of physical or psychological wellness in any way. The mechanisms by which they operate may not be recognised by current scientific literature or regulatory bodies as plausible. The services provided by Geoff Lyons are not a substitute for medical or psychological interventions provided by a registered health practitioner. While client testimonials report improvements in wellness, every person’s situation is different and results are not guaranteed.

CONSULTANCY TERMINATION
Consultancy services will conclude at the end of a consultancy block unless otherwise negotiated. The consultancy services may also be terminated at anytime and for any reason by either party. Common reasons for a termination of services may include, but are not limited to, a lack of response to the services, problematic engagement in the services, therapeutic relationship dynamics, abusive or disrespectful behaviour, conflicts of interests, the onset of severe acute psychiatric condition(s) necessitating emergency service intervention or hospitalization. Refunds for termination of consultancy services are not available.

PHYSICAL CONTACT

The Consultancy Services used by Geoff Lyons may use, but not be limited to, breath work and light physical contact. The contact is strictly non-sexual or invasive and is conducted with your prior consent. You are not obliged to consent to physical contact of any form to be used by Geoff Lyons during your consultations. You will not be asked or required to remove any clothing or actively make physical contact yourself with Geoff Lyons during any consultations, except for a request to remove shoes when entering his healing room, which is optional. Please let Geoff Lyons know if you are not comfortable with him using physical contact in the course of providing Services to you.

SPIRITUAL CONTENT

The Services used by Geoff Lyons may utilise an approach that includes spiritual content. This may include, but is not limited to, the use of lighting candles, burning incense and partaking in prayer or chanting. Any spiritual content used by Geoff Lyons contains elements of Judeo-Christian, Yogic, Buddhist, New Age, Shamanic beliefs and practices but you are not required to engage in, adopt or endorse any religious or spiritual belief system.

ELECTRONIC RECORDINGS

Geoff Lyons may choose to make an electronic record, either in audio, video or other format, as a part of his consultations. Electronic material is kept for security, arbitration and marketing purposes. Electronic recordings remain the property of Geoff Lyons. Any electronic recordings used for marketing will use masking software to protect your identity.

RESEARCH

Geoff Lyons may use your information collected in the course of your consultations for behavioural science and complementary services research. This information may be used for, but not limited to, written case studies, journal articles, books, book chapters, conference presentations, and social media posts. You will not be identified in any research related products.

PROFESSIONAL IDENTITY

Geoff Lyons has post-graduate training in clinical psychology (PhD Clinical Psychology) and previously held registration as a psychologist with endorsement in clinical psychology with the Australian Health Practitioners Regulation Agency. He no longer holds any form of registration or association with this organisation or identifies as a "psychologist" or "clinical psychologist". He holds registration with the International Institute of Complementary Therapists (AU5340671469) with endorsement in Yoga, Soul Regression Therapy, Shamanic Studies, Clinical Hypnotherapy, Counselling, Ashati, and Relationship Consultant. Geoff Lyons professionally identifies as a "doctor of clinical psychology", "Dr Geoff", "Geoff", as well as a "healer", "shamanic healer", "spiritual healer", "spiritual wellness coach", "therapist", "counsellor", "relationship consultant", or "holistic psychological therapist". Geoff Lyons requests people engaging in his services do not refer to him as a "psychologist" or "clinical psychologist" but instead use any of his preferred professional identifiers.

MEDICAL & PSYCHOLOGICAL RELEASE

When working in any format or any content with Geoff Lyons, you are responsible for your own health and wellbeing before, during and after any contact with Geoff Lyons. By signing this agreement you confirm that you have no medical condition which prevents you from experiencing counselling, hypnosis, spiritual, energetic or related activities, and understand that any working in any consultation with Geoff Lyons in no way supersedes any medical or other treatment you may be undergoing currently or in the future from any medical or health practitioner. By agreeing to this contract you also understand and agree that any consultation or part thereof is purely voluntary on your part. By agreeing to these terms and conditions and entering into a consultancy contract with Geoff Lyons this you, and all your relatives and heirs, agree to release and indemnify Geoff Lyons from and against all actions in respect to any incident arising out of physical or psychological injury, loss, damage or death caused to you or your property in any way whatsoever.

COMPLAINTS & ARBITRATION

If a dispute arises out of or relates to this contract or the breach thereof, and if the dispute cannot be settled through negotiation, the parties agree first to try in good faith to settle the dispute by mediation as detailed in a private arbitration clause that will be presented to and signed by the client during the onboarding process.

MAKING APPOINTMENTS & CONTACTING GEOFF LYONS

For appointments and administration inquiries, please email geoff@inspiritpsychology.com.au. Please note that Geoff Lyons does not provide emergency service. If you are at immediate risk of harm to yourself or another person, you must contact the emergency services in your area (000 in Australia) or attend to your nearest hospital emergency department.